Artist Privacy
Policy.

Publication note: This policy is a draft based on the planned SUNNDARI Artist app. Before publication, ARA Cosmetech Private Limited must verify the statements against the released app and its service providers, fill in the outstanding company and operational details, and remove this note.

Effective date: 26 Oct 2026

1. Who we are

SUNNDARI Artist (the “App”) is operated by ARA Cosmetech Private Limited (“SUNNDARI”, “we”, “us” or “our”). This policy explains how we handle personal information when artists register, create profiles, provide beauty services and use related support features. It covers the artist app and associated artist account services.

2. Information we collect

Account and contact information. Name, professional or stage name, mobile number, email address, login credentials or authentication records, and address details you provide to create and manage your account.

Professional profile. Profile photo, portfolio images, experience, qualifications, certifications, service categories, products and equipment used, prices, packages, availability, service areas, studio details and optional social links.

Verification information. Identity, address and business verification details or documents requested during onboarding. The exact documents and fields collected, who verifies them, and whether document copies or only verification results are stored must be confirmed before publication. Aadhaar should be mentioned only if actually collected through an appropriate process.

Financial and booking records. Payout account details, transaction references, earnings, fees, refunds, booking schedules, service status, ratings and support correspondence. The exact bank/UPI fields, tax identifiers and payment-card processing practices must be confirmed.

Location and technical information. Service addresses and areas you enter; device location only where a location feature is enabled and permission is granted. Technical data may include IP address, device and app version, notification tokens, usage events and crash logs. The exact location access, identifiers, logs and SDK collection must be confirmed against the released app.

3. How we use information

We use information to create and authenticate accounts; review artist applications and profile changes; display approved professional profiles; match services to locations and availability; manage bookings, payouts and support; send service updates; investigate misuse and disputes; maintain app reliability; and meet applicable legal obligations.

Optional promotional communications are sent according to your communication preferences and applicable consent requirements. You can ask to stop promotional messages by contacting us. Essential account and booking communications may still be necessary while you use the service.

Any promotional messaging, analytics, advertising, AI processing, profiling or other additional purposes must be verified against the released app before publication.

4. Public profiles and sharing

Approved profile content intended for customers, such as your professional name, photo, portfolio, services, prices, experience, ratings and service area, may be visible to customers or other visitors. The exact public fields, including whether studio addresses or social links are visible, must be confirmed.

Identity documents, private residential addresses, bank details and authentication information are not intended for public profiles. Booking participants receive the information necessary to arrange and fulfil a service. The exact names, phone numbers, addresses and booking details shared, and when they are shared, must be confirmed.

Where enabled, we may use service providers for functions such as hosting, authentication and messaging, verification, payments, maps, notifications, analytics and crash reporting. They receive information needed for their functions under applicable arrangements. The actual providers, SDKs, purposes, data received and privacy-policy links must be added before publication.

Information may also be disclosed where legally required, to protect rights and investigate fraud, or in connection with a corporate restructuring or transfer, subject to applicable safeguards and notice requirements. Any statement about data sales or advertising arrangements must be verified before publication.

5. Permissions and your choices

Where used, camera or selected-photo access supports profile, portfolio or verification uploads; location access supports location-based features; and notification permission supports service alerts. You can manage device permissions in your phone settings. Refusing an optional permission may limit the related feature without preventing unrelated features from working.

Upload another person’s photograph or information only when you have the necessary permission. Do not include unnecessary sensitive information in public profile content or support messages. The Android permission manifest and any additional access, including background location or SMS access, must be verified before publication.

6. Security and processing locations

We use technical and organisational measures appropriate to the information we handle to restrict unauthorised access, loss and misuse. No system can guarantee absolute security. The specific security measures implemented, including encryption in transit, access restrictions and protection of stored verification and financial records, must be confirmed before publication.

Information is stored and processed in India. Where information is processed outside your country, we apply the safeguards required by applicable law. Provider transfers, support access and backup locations must be confirmed.

7. Retention and account deletion

We retain information for the purposes described in this policy and for applicable legal, accounting, security and dispute-resolution needs. We delete or anonymise information when it is no longer required.

You can request deletion of your account and associated personal information from https://sunndari.com/connect.php . For assistance, contact info@sunndari.com. We may take reasonable steps to verify that the request is yours; do not send passwords or one-time codes.

Deletion removes your account and associated information, subject to the limited retention described above. Deactivation alone is not deletion. We also instruct service providers processing information on our behalf to delete applicable account data, subject to lawful retention requirements.

Deletion requests are processed within 7 days; backup copies expire within 6 months. Uninstalling the App does not itself delete your account.

8. Your requests and children

You may contact us to request access to or correction of your information, withdraw consent where processing relies on consent, or raise a privacy complaint. We assess requests under applicable law and explain any restrictions. Withdrawing consent does not affect earlier lawful processing but may limit a feature that requires the information.

Artist accounts are intended for people aged 18. If the App is restricted to adults, state “18 years or older” only after confirming the actual age controls and process for deleting information collected from ineligible children.

9. Updates to this policy

We may update this policy as our services or obligations change. We publish the updated policy with its effective date and provide further notice or seek consent where required.

10. Contact us

Privacy contact: Adnan Danish Siddiqui

Company: ARA Cosmetech Private Limited
Email: info@sunndari.com
Phone: +91 9196050177

This draft contains fields that must be completed and verified against the released app before it is published as the final policy.